Question: I am having a problem with my mail merge from Word to Outlook not processing. I keep getting a pop-up screen asking me to accept but if I do, it looks like emails are working but nothing appears in my Outlook sent folder.
Answer: After identifying that she had Outlook set as her default mail system (See previous post), I discovered that one suggestion in an online forum was to run a Microsoft repair, by
- Click Start > Control Panel > Programs > Programs and Features.
2. Click the Office program you want to repair (Word and Outlook), and then click Change.
3. Click Repair > Continue.
Since we were not able to determine any other problem with her mail merge, she tried this and indeed, it corrected her problem!